Referrals to specialists require 2 business days. Unless there is a true medical emergency, we will not be able to provide an immediate referral when we are called from a specialist’s office.
Copays are expected at the time of the visit. We accept personal checks, cash and for your convenience we also accept Visa, Mastercard and American Express.
The number of forms for your children requiring our physicians attention has grown dramatically. Please make every effort to bring these forms to the office at the time of your child’s well visit. If they are brought at other times, there will be a $10 fee. All forms require 2 business days for completion.
There will be no charge for copies of immunization records and the most recent physical exam. Copies for the rest of the chart are 75 cents per page.
The ALN Patient Team is available to help patients and staff with billing questions.
Please call 866-477-9686 for help with any of the following:
- Billing questions for dates of service after 6/15/16
- Understanding the collections process
- Filing insurance to a different carrier or adding a secondary carrier
- Making a payment over the phone
- Setting up a payment plan
Late arrivals force us to inconvenience other parents who were on time. Patients arriving 15 or more minutes late for a well visit will be asked to reschedule. Late patients who are ill will be squeezed in whenever there is space, but may be required to wait.
Last minute cancellations and missed appointments represent a significant cost to the practice. Missed well visits and well visits cancelled less than 24 hours before the appointment will incur a cost of $25.